Training Courses

RAC is pleased to offer the following training courses to our clients. RAC can provide training on-site, at our corporate offices in Carlsbad, CA or at an alternative location that best serves our client’ s needs. If you would like more information on the training courses offered by RAC and to request course schedule information and pricing, please contact sales@rac-smart.com

DMSMS Process Course

RAC offers a DMSMS Process Course to both the Government and Industry which provides attendees advanced instruction on how to put DMSMS policy and guidelines to work in real-world applications. Over the past 20 years, RAC’s domain expertise in DMSMS has pioneered many of the tools and methodologies used today. We have also provided direct support for many major weapon systems/programs bringing real world education and insights on the overall DMSMS process. With this corporate background and practical/empirical hands-on experience, RAC is uniquely positioned to offer this DMSMS course utilizing well qualified and seasoned instructors. For additional information and pricing information, please contact our sales team.

SMART Software Training

RAC offers SMART User and Administrator Training which provides our clients with hands-on training on the functionality and capabilities of the software. Training includes optimization of the program configurations and associated data as it pertains to supported systems. The training offered to both SMART Users and Administrators provides users with an understanding of the SMART DMSMS process.

SMART User Training

Users of the SMART software will be trained to:

  • Review Supply, COTS, Obsolescence and End of Support alerts
  • Review supply support data
  • Review Parts and COTS obsolescence/availability data
  • Create new cases
  • Propose solutions and review cost avoidance data
  • Review metrics and output reports for internal/external processing.

SMART Administrator Training

SMART System Administrators will be trained to:

  • Create new systems
  • Add users and assign rights
  • Import configuration files and internal data
  • Run the Intelligent Content Engine
  • Use data import utilities
  • Perform advanced options

Principals of COTS Managements

The volatility of the commercial electronics and computing markets necessitates an obsolescence management program in which emerging program risks resulting from COTS products are proactively identified and mitigated in order to minimize impacts to the system design. RAC offers clients an advanced course in the principals of proactive COTS DMS Management using the COTS Manufacturer Database in SMART. In conjunction, training on best practices for collecting life cycle date from vendor surveys for organic COTS items is also provided. With a proactive approach to managing COTS, program offices and major systems can understand current issues and mitigate emerging risks and also plan for Technology Refresh or Technology Insertion based on what is likely to happen to all system COTS LRUs and items collectively over time.